EMOTIONAL INTELLIGENCE FOR EMPLOYEES' MOTIVATION

  • Ph.D. Krisda Tanchaisak

Abstract

This article adopts a system approach to analyze the Porter-Lawler model. This model synthesizes two important motivational models: the expectancy and the equity models. The expectancy model describes the influence ofworker's expectation about thejobs and the rewards gained via the motivation process. The equity model describes workers' comparison ofrewards and effort ratios with others. The Porter-Lawler model suggests workers are motivated if they believe their effort will result in rewards they deem important and that the effort-reward ratio must be equivalent to their referents. This model implies workers operate solely on economic rationale. The researcher describes emotion as a significant determinant ofworker'sjudgement about referents, rewards, and equity. Emotional intelligence (El) is proposed as an influential intervening variable in the Porter-Lawler motivation process model.

Published
2018-02-15
Section
Articles